Frequently Asked Questions
Everything you need to know about your stamping supplies and orders.
What is the standard shipping timeframe for my order?
We typically process and ship orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days to arrive at your doorstep.
Do you offer international shipping for stamp collectors?
Yes, we ship our products worldwide. International delivery times vary by destination, typically ranging from 7 to 21 business days depending on local customs processing.
What is your return policy for ink pads and tools?
We offer a 30-day return policy for unused and unopened items. Due to the nature of the product, we cannot accept returns on ink pads or markers that have been unsealed.
Are your stamps made from photopolymer or rubber?
We offer a variety of both high-quality clear photopolymer stamps for precise placement and deeply etched red rubber stamps for intricate detailing and durability.
How should I clean and store my stamps to ensure they last?
We recommend cleaning your stamps with a mild stamp cleaner or lukewarm soapy water after every use. Store them in a cool, dry place away from direct sunlight to prevent warping or discoloration.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.